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Frequently Asked Questions

General

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How many students are there in a class?

​Our class size ranges from 2 – 14 Students.


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I’m interested in signing up for tuition, but I am unable to make it for the centre’s scheduled lessons. What can I do?

Look for 2 friends to sign up with you, and we’ll be glad to open a new class just for you and your friends!
(Subject to tutor and classroom availability)

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What should I do if I missed a lesson? What can I do if I can’t attend a particular lesson next month?​
If you have some CCA performance/competition coming up during a specific date, do let us know in advance and we’ll try to arrange for you to attend our makeup lesson! (Subject to availability)

For unfortunate incidents, such as hospitalization or tragic incidents, provide us with the legitimate documents and the fees for that lesson will be waived.

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Is the centre closed on Public Holidays?​
The centre will be closed on the following occasions only:

New Year’s Eve
New Years Day
Chinese New Year Eve, 1st, 2nd and 3rd
National Day
Christmas Eve
Christmas Day

Lessons will go on as usual on other Public Holidays, and affected students will be refunded accordingly.

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What can I do, if I still have some doubts after my tuition class has ended?​
Don’t worry, our tutors are obliged and willing to answer your doubts after class, at our classrooms or customized student’s pantry! (Subject to tutor’s schedule and availability)​

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How do I register?​
Simply come down to our centre located at Clementi or Bedok to make payment as well as fill up a simple one page registration form!

Alternatively, you can call us to check if the class has started and if there are still vacancies, so that you can come down on the same day for registration.

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PAYMENTS AND FEES

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​How much should I bring when I come for registration?
Registration/Material Fee: $50
Course Fee + One Month’s Deposit

Example:  JC1 Mathematics = $50 registration + $240 + $240 advance deposit.

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​What is the Registration/Material Fee for?
The material fee is a one time payment regardless of how many years our student stays with us!

It is for the provision of weekly printed notes, drinking water and other miscellaneous expenses we spend on student welfare!

(Not a single cent of this goes to profit!)



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​What happens to my deposit, if I need to withdraw from the class?
The deposit will be used to offset for the last month of your tuition fees and will not be forfeited.

However, do note that the deposit is non refundable.

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​When are the monthly fees due?
They are due before the 10th of every month. Payment reminders will be issued to our students in case they have forgotten.

Please submit your fees punctually to avoid being discontinued from the class!


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​Our Website is currently undergoing a major revamp - Please bear with us for the moment

Opening Hours: 4.30pm to 10pm from Mondays-Fridays

                                  10am to 6pm on Saturdays and Sundays

                                  We are closed on Mondays (& Fridays at Bedok Branch Only)



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Contact Us @ 67607188 (Clementi) or 62419041 (Bedok)

Email Us @ enquiry@tuitiongenius.com

© 2013 by REAL EDUCATION CENTRE. All rights reserved.

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